Privacy policy

Privacy Policy

This Privacy Policy describes how DnL (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our store.

By using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email address, phone number, shipping and billing address

  • Payment information: Payment method details (processed securely via third-party providers)

  • Order details: Products purchased, order history, preferences

  • Account information: Login details and saved preferences

  • Device & usage data: IP address, browser type, device information, and interaction with our website

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and important notifications

  • Improve our website and user experience

  • Prevent fraud and ensure security

  • Send marketing emails (only if you opt-in)

3. Sharing Your Information

We may share your information with:

  • Shopify (our e-commerce platform)

  • Payment providers (to process transactions securely)

  • Shipping partners (to deliver your orders)

  • Service providers that help us operate our business

We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Personalize content and ads

You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.

6. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Email: dodonlulu07@gmail.com
Address: DnL, 123 Lajpat Nagar, New Delhi, Delhi 110024, India

For the purpose of applicable data protection laws, we are the data controller of your personal information.